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You can order software via the following methods:
Payments can be done by:
Your order should contain the following information:
We respect your privacy and treat your data strictly confidential (see Data Privacy).
The license key is delivered via email. This license key is used to unlock the software, any demo limitations are removed. There is no need to download the software again. Standard orders (via online order form) are processed within a few minutes after ordering. All other orders are usually processed within four hours (on Austrian working days) after receipt of order.
The license key is based on the following key values and defines the scope and use of the ordered software:
If you prefer a paid delivery on data medium (USB stick or CD-ROM), then please indicate this when ordering.
On UNIX and Linux systems, provide the host name of the target system for the System-ID. On Mac OS provide the serial number of the target system.
We grant you the right to withdraw from online orders within 30 days after submission (limited to TEC-IT library/standard programs). Cancellation is free of charge and possible without giving reasons. For details see our general terms.
Please note: If you have already received the product license key, we need a signed cancellation agreement from you (including a confirmation that the product will not be used). This agreement is available from our support via email. In each case our license terms are maintained.
You can find the withdrawal form for online orders here.