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Empowering Finning Chile’s Logistics

Mining & Logistics – Finning Chile with Scan-IT

As one of the world’s largest Caterpillar dealers, Finning Chile runs complex logistics and maintenance services for mining companies across remote regions such as Minera Escondida and other northern Chilean sites. In these environments, where connectivity is limited or intermittent, maintaining traceability and inventory control has long represented a constant challenge. Together with TEC-IT, Finning implemented a mobile data capture solution using Scan-IT to Office — enabling reliable data collection, offline operation, and automatic synchronization once a signal is available.

Challenge

Fragmented manual processes, intermittent connectivity, and the need for reliable traceability in remote mining operations posed a significant challenge to warehouse and logistics teams. Ensuring operational continuity and compliance — without relying on permanent online connections — required a robust, mobile-first approach.

“In remote mining areas, maintaining full traceability without network access was nearly impossible — until Scan-IT changed that.”

– Technology Leader, Logistics & Warehouse Area, Finning Chile

Solution

TEC-IT’s Scan-IT to Office enabled Finning Chile to digitize and automate logistics and inspection workflows — even with limited or no connectivity.

Inventory control in remote locations: teams record inventory, scan barcodes, and attach photos on mobile devices offline; data syncs automatically once connectivity returns.
Warranty & factory claims: photographic evidence is linked to each record (user, time, location metadata) and synchronized to analysts at the La Negra Logistics Center in Antofagasta.

The result is complete, accurate, and timely data flow between field operations and central systems — without interrupting work in harsh, low-connectivity environments.

Direct Customer Recommendation

“Scan-IT has transformed how our teams work in remote mining environments. We can now capture barcodes, photographs, and component data in real time — even offline. The solution ensures full traceability, faster claim validation, and complete transparency across our operations. It allows us to maintain efficiency and reliability even in the most demanding conditions.”

— Waldo Vasquez Parga, Technology Leader, Logistics & Warehouse Area, Finning Chile

Why TEC-IT?

✔ Mobile-first, offline-capable data capture

✔ Automatic sync with audit-ready metadata

✔ Proven in industrial, remote mining environments

Results at a Glance

Full traceability & auditability of field operations
Reduced claim validation times
Improved component identification accuracy
Higher productivity in low-connectivity sites

Conclusion

Digitalization is not just about being connected — it’s about staying efficient when connection isn’t available. With Scan-IT, Finning Chile extended its logistics capabilities to complex mining environments, ensuring every piece of data, every photo, and every movement is captured accurately and synchronized reliably.