How can I Order?

You can order software via the following methods:

  • Online Order Form (for B2B customers)
  • Phone: [++43] (0)7252 / 72 720
  • Fax: [++43] (0)7252 / 72 720-77
  • Written order via postal or email (PDF)
  • Or via our resellers

How can I Pay?

Payment can be done by:

  • Credit card (VISA, MasterCard, Amex)
    preferred payment method for easy and fast processing
  • On account (money transfer)
    normally we deliver promptly - but we reserve the right on prepayment via pro forma invoice
  • Cheque or money transfer (purchase orders)
Of course you will receive an invoice as PDF file. Due to legal regulations, customers from Germany and Austria also receive a printed invoice via mail.

How Delivery Takes Place?

The license key is delivered via email. This license key is used to unlock the software, any demo limitations are removed. There is no need to download the software again. On Austrian working days you receive the license key usually within four hours after we received your order.

The license key is based on the following key values and defines the scope and use of the ordered software:

  • The licensed product (e. g. TBarCode 1D - version 9)
  • System-ID (only necessary for single licenses)
  • Name of the licensee
  • License type (e. g. Single, Site, Developer, Web/Server License...)
  • Number of licenses

If you prefer delivery on CD (fee required), please note this in your order.

Information Required for a Complete Order

Your order should contain the following information:

  • Accurate company name including legal form (= billing address), address, phone, email, contact person, payment method, signature (fax)
  • Name of the licensee (in most cases your company)
  • VAT-ID: For orders from within the European Union (EU) the value added tax identification number of the enterprise (when there are holdings with subsidiaries or branched enterprises please take care to indicate the correct VAT-ID). Without this ID a tax-free delivery is not possible (this is only relevant within the EU).
  • Desired product and license type

We respect your privacy and treat your data strictly confidential (see Data Privacy).

Where can I Find the System-ID?

In TBarCode and TConnector

Licensing in TBarCode Office

  • Right-click on the inserted TBarCode Object and select License... from the appearing context menu.
    Note: To see the context menu in Microsoft® Excel® please activate the layout mode (design mode) first.
  • A window opens that shows the System-ID with the appropriated license infos.

In Barcode Studio, TFORMer and TWedge

  • Start the program.
  • Select Help from the menu and click on the Licensing menu item.
  • A window opens that shows the System-ID with the appropriated license infos.
  • Another method for Barcode Studio V10 Mac OS: On the command line enter system_profiler | grep 'Serial Number (system)'.

In TBarCode/X and TFORMer SDK

On Mac OS X, UNIX and Linux systems, provide the host name of the target system for the System-ID.

Cancellation / Withdrawal

We grant you the right to withdraw from online orders within 30 days after submission (limited to TEC-IT library/standard programs). Cancellation is free of charge and possible without giving reasons. For details see our general terms.

Please note: If you have already received the product license key, we need a signed cancellation agreement from you (including a confirmation that the product will not be used). This agreement is available from our support via email. In each case our license terms are maintained.

You can find the withdrawal form for online orders here.