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FAQ: TBarCode Office Installation

General information and helpful tips to help you troubleshoot install problems with TBarCode Office.

 

Installation



Video Guide

Troubleshooting TBarCode Office on Windows XP

No Barcode Add-In available on Windows XP

Consider this tip if the barcode add-in was installed but fails to load (= not visible) in Word 2007 or 2010 on Windows XP.

Most likely you need to install the Download Primary Interop Assemblies (PIA) manually. These assemblies can be downloaded as an extra package from Microsoft:

  1. First install the Primary Interop Assemblies package.
  2. Then start Microsoft Word 2007 and open the Word Options.
  3. Switch to the Add-Ins tab, then select COM Add-ins from the Manage menu and click on Go...
  4. Activate the entry TEC-IT TBarCode Office (Word Add-In) in the upcoming COM Add-ins dialog and confirm with OK.
  5. After restarting the Add-Ins tab will appear and the TBarCode Office Add-In will be available.

TBarCode Office with Word 2007 - Word Options

Installation

Add-In not loaded or listed under Inactive Add-Ins

Windows XP

Verify if you have installed the PIA package, see FAQ above.

Office 2007

Install the following patch from Microsoft (Office 2007 only!)

Roaming User Profiles

There were problems reported with Roaming User Profiles. Temporarily switch to a local user profile as shown here: Switch between a roaming and local user profile. After new logon or reboot try to activate TBarCode Office in Options - Add-In - Manage COM Add-ins.

Windows 2008 Server and MS Office 2010

Issue: TBarCode Office cannot be installed or Add-In is not visible after installation.

Possible solution: Install the Microsoft Visual Studio 2010 Tools for Microsoft Office Systems (Version 4.0 Runtime). These libraries can be downloaded as an extra package from Microsoft:

Installation

Add-In is Only Available for the User who has run the Setup

Issue: After TBarCode Office installation, the Add-In is only visible for the user who has installed the product (e.g. the administrator). Other users can not see the Add-In.

Register the VSTO file manually

Solution: In order to make the add-in available for another user, you have to register the Office VSTO files for the actual user account again.

To do so, login under the user account, switch to the installation folder - e. g.

C:\Program Files\TEC-IT\TBarCodeOffice 10\bin
and execute TECIT.TBarCode.WordAddIn.vsto and TECIT.TBarCode.ExcelAddIn.vsto with a double-click. Then restart Word and Excel. Now, the add-in should also be visible for the actual user account.

Solution via Registry

Here are the instructions on how to make TBarCode Office available for all users on one PC. Please perform the following steps:

Open the Windows Registry and go to the following path:

HKEY_CURRENT_USER\Software\Microsoft\Office\Word\Addins\TECIT.TBarCode.WordAddIn

Right-click the "TECIT.TBarCode.WordAddIn" and select "Export".

Now open the saved *.REG file with e.g. Notepad and change the following:

  • If you're using MS Office 32-Bit on Windows 32-Bit or MS Office 2010 64-Bit on Windows x64 change
    HKEY_CURRENT_USER
    to
    HKEY_LOCAL_MACHINE
  • If you're using MS Office 32-Bit on Windows 64-Bit change:
    HKEY_CURRENT_USER\Software\
    to
    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\

If you're using MS Office 2007 then you have to install the following Patch (maybe not required if you have already installed latest service packs available):

More detailled background information can be found here:
http://blogs.msdn.com/vsto/archive/2010/03/08/deploying-your-vsto-add-ins-to-all-users-saurabh-bhatia.aspx

Setup

Silent Setup Without User Interaction

To install TBarCode Office without user interaction, run the setup with the following command line arguments

TBarCodeOffice.exe /i /q

Log Setup

You can create two kinds of log files by calling the setup with the following arguments:

TBarCodeOffice.exe /i /Log /LogFile wlog.txt

TBarCodeOffice.exe /ComponentArgs "TBarCode Office x64":"/l*v clog.txt" 
                                       /ComponentArgs "TBarCode Office":"/l*v clog.txt"

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