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Scan-IT to Office FAQ

Office Add-In: Is Displayed Incompletely

Office Add-In: Is Displayed Incompletely

The Scan-IT to Office Add-In looks inactive and only displays the buttons "Phones", "Log" and "Options" without functionality.

Solution: Add the Scan-IT to Office Add-In as a trusted site as follows:

  • Start Internet Explorer.
  • Click on the icon Icon Settings and then on Internet Options.
  • Open the tab Security and then select the Trusted Sites zone.
  • Click on the button Sites.
  • A dialog to add new trusted sites will appear.
  • Enter https://tecit-sto-office.azurewebsites.net in the text field and click the button Add.
  • Close Internet Explorer and restart your Office application. The Add-In should now be displayed correctly.
Another possible reason for this problem might be a disabled JavaScript setting. See next FAQ entry.
Enable JavaScript for Scan-IT to Office

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For support or sales: edit your message and send it yourself. Sales enquiries are forwarded internally. Recipient: support@tec-it.com

Incomplete transfer: only first name, last name and e-mail can currently be copied. Other answers, full trial licence keys and files are not copied. Add your question below, omit full licence keys and attach files manually in your mail app.