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TEC-IT

FAQs About Licenses and License Types

Bulk License

Bulk License

Bulk licenses are distributed through TEC-IT and do not apply to Google Play and App Store purchases.

Licenses are bound to devices via the so-called Device ID. The Device ID may be based either upon Android ID, serial number or IMEI. The Device ID can be found in the settings dialog of the app. Except subscriptions, bulk licenses are valid for the lifetime of the device.

Android: The app-version which is suitable for bulk licensing needs to be downloaded and installed from TEC-IT.COM. The Device ID depends on the device and user and may change with a factory reset (if based upon Android ID). The app can be licensed without a Google account.

iOS: The app-version which is suitable for bulk licensing can be downloaded from the App Store. The Device ID depends on the device and may change with a factory reset.

Licenses for factory-reset, lost, stolen or decommissioned devices are treated as used and thus rendered invalid. You need to repurchase the license(s) unless you contact us with the device-id(s) in question.

The following methods for licensing are available:

  • Online
    Licensing is done by manually entering an activation key into the app. Internet access is required during activation; the app contacts TEC-IT's activation server and retrieves a license for the device(s) in question. On Android, the online key can also be stored within a license file (if not to be entered manually). On iOS the activation key can also be distributed by your MDM system.
  • Offline
    Licensing is done by applying a license file. For creating the license file TEC-IT needs to know the serial numbers (alternatively IMEIs or Android IDs) of the devices in question. A copy of the license file must be placed in the Download folder of each device to be licensed.

Scan-IT to Office App

Bulk licenses (volume licenses) for the Scan-IT to Office app are available exclusively as a subscription (period on agreement, usually one year).

The subscription fee covers exclusively the usage rights for the Scan-IT to Office app on your mobile devices for the agreed subscription time-frame. Costs for mobile network providers or other expenses are not included. The accompanying Scan-IT to Office Add-Ins (for Word, Excel, Google Sheets, Chrome) are free.

Each license is bound to a Device ID (see above), which may change during a factory reset. Unless you contact us with the device ID of factory-reset, lost, stolen or decommissioned devices, replacement licenses are subject to re-purchase (no refunds).

Renewal and Cancellation

The subscription is renewed automatically for another period until cancelled at least one month prior to expiration in writing. In the case of cancellation by the customer no refunds of the subscription fee will be granted for unused months.

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Online Inquiry

Write an e-mail instead

For support or sales: edit your message and send it yourself. Sales enquiries are forwarded internally. Recipient: support@tec-it.com

Incomplete transfer: only first name, last name and e-mail can currently be copied. Other answers, full trial licence keys and files are not copied. Add your question below, omit full licence keys and attach files manually in your mail app.