Wittur cuts incorrect deliveries with TEC-IT’s mobile packaging control
Packaging Control
For packaging control, Wittur GmbH (Austria) uses a TEC-IT software solution (handheld, Wi-Fi, backend) that significantly reduces incorrect deliveries and improves customer satisfaction.
Original case study
Download original PDFPress Release Apr. 04
WITTUR GmbH
Optimizing Quality of Delivery with a WLAN based System
WITTUR GmbH (Scheibbs, Austria) uses a WLAN-based software-system from TEC-IT (Steyr, Austria) for packaging control and optimizing quality of delivery.

Increasing the Quality of Delivery
WITTUR GmbH, based in Scheibbs/Austria, specializes in development and production of elevator-components. Wrong or faulty shipments are avoided with a WLAN-based software system for packaging control developed by TEC-IT (www.tec-it.com).
WLAN-based Packaging System
Over 40.000 deliveries with up to 50 product components per order are dispatched to customers of WITTUR within one year. This high number of parts very often caused wrong or incomplete shipments.
This problem was solved completely with a wireless system for packaging control from TEC-IT (www.tec-it.com). Using a WLAN-based terminal, dispatchers are guided through the orders. Each packaged part is identified by a unique barcode and checked against the part list stored on a central server.
Beside this main functionality, the software incorporates analysis and reporting functions which enables the users to prove the completeness of shipments in case of a complaint. Traceability of every single part in every single shipment is provided.
Complete Supply Chain Covered
To prevent missing, non-readable or faulty barcode labels on items purchased by WITTUR, TEC-IT provides a specialized barcode-label printing application to all suppliers. This software enables the suppliers to print product-specific labels easily within minutes and it enables WITTUR to correctly identify purchased components.
Advantages
The project goal was reached completely. The overall packaging and shipping process was optimized, costs due to wrong or faulty shipments were minimized. In addition to this, WITTUR as well as its customers benefit from the traceability features built into the system.