BlueBooking Shows „Invalid Scans" When Reading a Bar Code
“Invalid Scans” in BlueBooking is shown when the read data isn’t found in the customer list. The reason for that can be that the scanner is adding a pre- or a suffix to the read data. For example, you’re using our Wireless Barcode Scanner app for Android. Wireless Barcode Scanner is adding a “\r\n” (carriage return and line feed) to the read data. This suffix is causing the trouble.
There are now two possible ways to solve this problem:
- With BlueBooking predefined scripts are installed.
Therefore, please open the “Scanners” tab. Then unlock the configuration (select box at the bottom) and double-click the device. In the scanner settings you can now click “Load Predefined Scripts…” and choose the “settings Android Wireless Barcode Scanner.xml” file. See also the BlueBooking scanner settings here.
- Switch off the pre- or suffix of the scanner.
Open the settings of the Wireless Barcode Scanner app and remove the “\r\n” from the “Suffix” setting.